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F A Q
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Do you offer international shipping?Yes, we offer international shipping. Shipping costs and delivery times may vary based on your location.
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How can I place an order?You can place an order through our website by adding items to your cart and completing the checkout process.
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What products does Brg Shop offer?Brg Shop specializes in sports water bottles, mugs, and various household items.
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What payment methods do you accept?We accept major credit cards, PayPal, and other secure payment methods.
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How can I contact customer service?You can contact our customer service team via email at support@brgshop.com or through our website's contact form.
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How can I track my order?Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package.
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How do I clean my sports water bottle and mug?Most sports water bottles and mugs can be cleaned with warm, soapy water. Some are also dishwasher safe; please check the product label for specific care instructions.
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Can I exchange a product?Yes, exchanges are possible within 30 days of purchase. Contact our customer service team to initiate an exchange.
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What is your return policy?We offer a 30-day return policy for unused items in their original packaging. Contact customer service for return instructions.
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What should I do if I receive a damaged or defective item?If you receive a damaged or defective item, please contact our customer service team immediately for a replacement or refund.
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